If, after reading this policy, you still have questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at email@example.com.
Collect personal information
Purpose of collection: To accurately load the site for you and to perform analytics on site usage to optimize our site.
Source of Collection: Collected automatically when you visit our site using cookies, log files, web beacons, tags or pixels.
Disclosure for a Business Purpose: Shared with our processor Shopify.
Personal Information Collected: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
Purpose of Collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when consistent with the preferences you have shared with us, provide you with information or advertising related to our products or services.
Source of collection: Collected from you.
Disclosure for a Business Purpose: Shared with our processor Shopify.
Personal Information Collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
We do not knowingly collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the above address to request deletion.
Share personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who have purchased from other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that you may be interested in.
For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.
Using personal information
We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and informing you of new products, services and offers.
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data based on the following legal bases:
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
Performing a task of public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. Please see the "Your rights" section below for more information on your right to data erasure.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision-making produces legal effects concerning you or otherwise significantly affects you.
We [DO/DO NOT] participate in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist remains for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist remains for a small number of days.
Sell personal information
Our site sells personal information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).Your rights
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that your personal information be corrected, updated or erased . If you wish to exercise these rights, please contact us using the contact details above.
Your personal data is initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), to transfer it to a new service, and to request that your personal information be corrected, updated or erased. If you wish to exercise these rights, please contact us using the contact details above.
If you would like to designate an authorized agent to make these requests on your behalf, please contact us at the above address.
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are a frequent visitor.
We use the following cookies to optimize your experience on our site and to provide our services.
[Be sure to compare this list with Shopify's current list of cookies on the merchant's store page: https://www.shopify.com/legal/cookies]
Cookies that are necessary for the functioning of the shop
|_ab||Used in connection with access to admin.||2y|
|_secure_session_id||Used in connection with navigation through a storefront.||24h|
|_shopify_country||Used in connection with checkout.||session|
|_shopify_m||Used for managing customer privacy settings.||1y|
|_shopify_tm||Used for managing customer privacy settings.||30min|
|_shopify_tw||Used for managing customer privacy settings.||2w|
|_storefront_u||Used to facilitate updating customer account information.||1min|
|c||Used in connection with checkout.||1y|
|cart||Used in connection with shopping cart.||2w|
|cart_currency||Used in connection with shopping cart.||2w|
|cart_sig||Used in connection with checkout.||2w|
|cart_ts||Used in connection with checkout.||2w|
|cart_ver||Used in connection with shopping cart.||2w|
|checkout||Used in connection with checkout.||4w|
|checkout_token||Used in connection with checkout.||1y|
|dynamic_checkout_shown_on_cart||Used in connection with checkout.||30min|
|hide_shopify_pay_for_checkout||Used in connection with checkout.||session|
|keep_alive||Used in connection with buyer localization.||2w|
|master_device_id||Used in connection with merchant login.||2y|
|previous_step||Used in connection with checkout.||1y|
|remember_me||Used in connection with checkout.||1y|
|secure_customer_sig||Used in connection with customer login.||20y|
|shopify_pay||Used in connection with checkout.||1y|
|shopify_pay_redirect||Used in connection with checkout.||30 minutes, 3w or 1y depending on value|
|storefront_digest||Used in connection with customer login.||2y|
|tracked_start_checkout||Used in connection with checkout.||1y|
|checkout_one_experiment||Used in connection with checkout.||session|
Reporting and analysis
|_landing_page||Track landing pages.||2w|
|_orig_referrer||Track landing pages.||2w|
|_shopify_sa_p||Shopify analytics relating to marketing & referrals.||30min|
|_shopify_sa_t||Shopify analytics relating to marketing & referrals.||30min|
|_shopify_ga||Shopify and Google Analytics.||session|
How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please note that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information about changing your browser settings or blocking, managing or filtering cookies, you can find it in your browser's help file or via sites such as: www.allaboutcookies.org.
In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Do not follow
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.Changes
As stated above, if you wish to make a complaint, please contact us by email or by post using the details set out above under "Contact Us".