Gift Card Plus
A €100 Gift Card Plus is a great gift for those looking to invest in a high-quality electric bike or e-scooter . This card offers the recipient the freedom to choose from a wide range of products, including bikes, accessories, and parts, and provides more options for a higher purchase .
You'll receive a personal code that you can easily use at checkout on our website or present in our physical store. The voucher is valid for one year , giving you plenty of time to choose the perfect products. The voucher cannot be converted into cash but can be fully spent on products up to the voucher's value.
With the Gift Card Plus, you're not just giving a gift, but also the opportunity to choose top-quality products for the ultimate mobility experience.
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Frequently Asked Questions
Find answers to frequently asked questions about our products and services here!
How long does delivery take?
We deliver most products within 1-3 business days . If a product is out of stock, delivery may take 3-5 business days because we ship from a different warehouse.
Need an urgent delivery? Contact us! Same-day or next-day delivery is sometimes possible.
Can I track my order?
Once your order has been shipped , you'll receive a track & trace code by email. This allows you to easily track the status and location of your package.
For some orders , our team will contact you personally to arrange a delivery date or time. Didn't receive an update? Please contact us! We're happy to help.
Do I have a warranty?
Yes, you have a 5-year warranty on all e-scooters and e-bikes . For other products, please see the specific warranty terms or contact us.
What to do in case of problems or damage?
Are you experiencing problems or damage ? Please contact us immediately by email, phone, or visit our store. Our team is happy to help you with repairs, replacements, or other solutions .
Can I pay upon receipt?
Yes, payment upon arrival is possible! You can choose cash or card . You can also easily select this option at checkout .
Can I pay in 3 months?
Yes, you can pay in installments through Klarna and Alma Pay! You can choose between a 30-day deferral or 3 monthly installments .
Can i cancel my order?
Yes, you can cancel your order free of charge , as long as it hasn't shipped yet. Please contact us as soon as possible to arrange the cancellation.
Has your order already shipped? Use our easy returns process to receive a full refund.