The €500 Premium Plus gift card is the perfect choice for the serious cyclist who isn't just looking for a top-quality e-bike or e-scooter , but also wants to benefit from premium accessories and extra options. This card offers the ultimate experience and possibilities for the mobility enthusiast.
You'll receive a personal code that you can use to redeem the voucher at checkout on our website or in our store. The voucher is valid for one year , giving you plenty of time to make the perfect choice. Please note: the voucher is not redeemable for cash but can be fully redeemed for products of equal or lesser value.
With the Premium Plus Gift Card, you give the recipient the freedom to choose from the best products for the ultimate mobility experience and long journeys.
Find answers to frequently asked questions about our products and services here!
We deliver most products within 1-3 business days . If a product is out of stock, delivery may take 3-5 business days because we ship from a different warehouse.
Need an urgent delivery? Contact us! Same-day or next-day delivery is sometimes possible.
Once your order has been shipped , you'll receive a track & trace code by email. This allows you to easily track the status and location of your package.
For some orders , our team will contact you personally to arrange a delivery date or time. Didn't receive an update? Please contact us! We're happy to help.
Yes, you have a 5-year warranty on all e-scooters and e-bikes . For other products, please see the specific warranty terms or contact us.
Are you experiencing problems or damage ? Please contact us immediately by email, phone, or visit our store. Our team is happy to help you with repairs, replacements, or other solutions .
Yes, payment upon arrival is possible! You can choose cash or card . You can also easily select this option at checkout .
Yes, you can pay in installments through Klarna and Alma Pay! You can choose between a 30-day deferral or 3 monthly installments .
Yes, you can cancel your order free of charge , as long as it hasn't shipped yet. Please contact us as soon as possible to arrange the cancellation.
Has your order already shipped? Use our easy returns process to receive a full refund.
