Maintenance Package 2
Stefo Maintenance Package E-step 2 – 1500 km / 6 months (5x in the store)
Description:
For those who drive more intensively or simply want extra peace of mind: this package offers 5 maintenance services within the first 1,500 km or 6 months . Each service includes a comprehensive technical inspection and fine-tuning for optimal performance. Ideal for daily use, commuting, or longer journeys.
What is being checked:
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Brake system, engine, controller, display, lighting
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Play in steering, folding system, suspension
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Check cables, bolts and nuts
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Tire pressure and tread check
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Lubrication & adjustment of moving parts
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Replacement of small parts if necessary (excl. material costs)
Carefree riding starts with good maintenance – let us keep your e-scooter in top condition.
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Frequently Asked Questions
Find answers to frequently asked questions about our products and services here!
How long does delivery take?
We deliver most products within 1-3 business days . If a product is out of stock, delivery may take 3-5 business days because we ship from a different warehouse.
Need an urgent delivery? Contact us! Same-day or next-day delivery is sometimes possible.
Can I track my order?
Once your order has been shipped , you'll receive a track & trace code by email. This allows you to easily track the status and location of your package.
For some orders , our team will contact you personally to arrange a delivery date or time. Didn't receive an update? Please contact us! We're happy to help.
Do I have a warranty?
Yes, you have a 5-year warranty on all e-scooters and e-bikes . For other products, please see the specific warranty terms or contact us.
What to do in case of problems or damage?
Are you experiencing problems or damage ? Please contact us immediately by email, phone, or visit our store. Our team is happy to help you with repairs, replacements, or other solutions .
Can I pay upon receipt?
Yes, payment upon arrival is possible! You can choose cash or card . You can also easily select this option at checkout .
Can I pay in 3 months?
Yes, you can pay in installments through Klarna and Alma Pay! You can choose between a 30-day deferral or 3 monthly installments .
Can i cancel my order?
Yes, you can cancel your order free of charge , as long as it hasn't shipped yet. Please contact us as soon as possible to arrange the cancellation.
Has your order already shipped? Use our easy returns process to receive a full refund.